Refund/ Cancellation Policies

End of Life Coach Training Online Classes – Cancellation Policy

  • Students who have been enrolled in an online class may reschedule without penalty by sending written notification via email at least 14 days before the scheduled class date to: don@coachingatendoflife.com
  • Individuals who cancel a class less than 14 days before the class start date will be charged a nominal $25.00 USD administration and processing fee and must reschedule for another class within their track based on availability. All required classes for a specific track must be completed for full credit.
  • Individuals who fail to meet attendance requirements for a class will need to reschedule the class based on availability. A nominal $25.00 USD fee will be charged for administration and processing.
  • Coaching at End of Life reserves the right to reschedule or cancel any scheduled training class or replace personnel due to low enrollment or circumstances beyond our control. If a class is rescheduled or cancelled, participants will be given notice by Coaching at End of Life at least five business days before the start of class. Students may then enroll in the next available offering of the course or choose another course.
  • No refunds will be issued.

End of Life Coach Training On-Site Training Events – Refund Policy

  • 31+ days before the start of the training – a full refund (minus textbook costs) will be offered.
  • 15-30 days – a 50% refund will be offered (minus textbook costs).
  • 14 days or earlier – no refund will be offered.

Group Mentor Coaching – Refund Policy

  • 31+ days before the start of the program – a full refund will be offered.
  • 15-30 days – a 50% refund will be offered.
  • 14 days or earlier – no refund will be offered.

Individual Mentor Coaching – Cancellation Policy

  • 24 hour notice is required when canceling an Individual Mentor Coaching session. Those who do not give 24 hours notice will be charged the full amount for the session.